Blink helps clients deliver intuitive user experiences.

Blink designs and usability tests workflow-driven desktop, web and mobile software applications. We specialize in making systems intuitive, engaging, and easy to use. We excel at balancing user needs with complex business requirements. Our team of senior consultants provides the following services in standalone modules or as a complete user-centered design project:

Our clients range from startups to Fortune 500 companies throughout North America.

Learn About Our Services

We had customers saying they didn’t need the help materials at all—that they could easily get their work done now without it. That was a big change from our previous design. We couldn’t be happier with the outcome of the project.

Stuart DePina
CEO, Tamarac
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Getting a Reaction Out of Participants with a Modified Card Sorting Technique

By Nika Smith, Usability Specialist

When Blink conducts usability evaluations, we seek to do more than simply identify the pain points of a web site or application. Our goal is to uncover users' honest impressions and the impact of these impressions on the overall user experience.

Usability Highlights: 2008 and Beyond

By John Dirks, Director of Usability Engineering

Just in time for spring, we’re posting our annual round-up of usability highlights. Blink usability specialists evaluated a host of technologies and applications in ‘08, from online games to web-based classroom tools to healthcare portals.

Why Usability Professionals Care About Privacy

By Nika Smith, Usability Specialist

Social networking and content sharing web sites like Facebook and Flickr make it easy for users to connect and share details of their lives with others. Unfortunately, it is all too common to hear stories of users unknowingly sharing embarrassing status updates or photos with their professional colleagues, due to misunderstanding or ignoring available privacy settings in these sites.

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Blink News

July 1, 2010

Blink's 10th Anniversary!

On July 1, 2000 Blink opened it's doors in Post Alley.

It's hard to believe we have been delivering evidence driven design for 10 years now, but it's true. Please stay tuned for party details (this fall) as we celebrate 10 years of great clients and happy end-users

June 11, 2010

Press Release: Blink hires Sean Murphy

You can view our recent press release about Sean Murphy, our new Director of Client Development at PR Web.

May 29, 2010

Blink is Hiring

We are currently looking for Senior Usability Specialists and Senior Interaction Designers. For more information please visit our Careers Page.

May 28, 2010

2010 Clients

Blink would like to thank our new and returning clients for their business this year: Returning Clients: Blue Nile, Crispin Porter + Bogusky, Holland America Line, Microsoft, Real Networks and SCCA. New Clients: The Bill & Melinda Gates Foundation, DocuSign, Fred Hutch Cancer Research Center and Quicklook Software

May 25, 2010

User research around the world

Blink is currently usability testing in London, Toronto, Dallas, Chicago, San Francisco, Tokyo and Paris!