Listening to your users pays off.

Whether through usability testing or user experience reviews, we uncover usability issues in concepts, prototypes, finished products, and out-of-box experiences. Our evaluations provide answers to questions such as:

• What are the problems users encounter with the web site or application?
• Does an interface violate accepted user experience design principles?

We provide you with reality-based problem descriptions and objective design recommendations. Our in-house and portable usability labs get you the results you need on time and in comfort.

Usability Testing

There is no substitute for actual end-user feedback. Blink will plan, facilitate, and document a usability study including:

• Recruiting the right participants
• Focusing on the right tasks given your product and business goals
• Moderating the sessions
• Capturing feedback through digital recordings and other instruments
• Documenting feedback into actionable design recommendations

Our types of testing services include the following:

• Prototype Testing
• Baseline Experience Testing
• Iterative Testing/Build Validation Testing
• Card Sort Studies
• Out-of-box Experience Testing
• Preference Studies
• Remote Usability Testing
• Usability Experience Reviews
• Eye Tracking
• Usability Lab Facilities

• User Research
• Interaction Design
• Usability
• Prototype Testing
• Baseline Experience Testing
• Iterative Testing/Build Validation Testing
• Card Sort Studies
• Out-of-box Experience Testing
• Preference Studies
• Remote Usability Testing
• Usability Experience Reviews
• Eye Tracking
• Usability Lab Facilities